Privacy policy

Last updated: April 24, 2026

This Privacy Policy describes how TLW Holdings, LLC (“we”, “us”, or “our”), the operator of Access Threads, collects, uses, and discloses your personal information when you visit, use, or make a purchase or otherwise communicate with us through our website and services (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following:

Contact details (name, address, email, phone number)
Payment and transaction information
Account information (username, preferences)
Shopping activity (items viewed, added to cart, purchased)
Communications with us
Device and browser data (IP address, identifiers)
Usage data (how you interact with the site)

How We Collect Information

We collect information:

Directly from you (account creation, checkout, forms)
Automatically through cookies and tracking technologies
From service providers (e.g., Shopify, payment processors)
From partners or third parties

How We Use Your Information

We use your information to:

Provide and operate the Services
Process orders, payments, returns, and shipping
Personalize your shopping experience
Communicate with you
Prevent fraud and ensure security
Comply with legal obligations

Marketing and Advertising

We may use your information to send promotional communications via email, SMS, or other channels, and to show you relevant ads based on your activity.

You can opt out of marketing communications at any time using unsubscribe links or by contacting us.

Text Message Marketing (SMS)

By providing your phone number and opting in, you expressly consent to receive recurring automated marketing and transactional text messages from TLW Holdings, LLC (Access Threads) at the number provided.

These messages may include:

Order confirmations and updates
Cart reminders
Promotional offers and marketing messages

Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact support@accessthreads.com.

We do not sell or share SMS opt-in data or consent with third parties for their own marketing purposes.

Abandoned Cart Tracking

Our website uses cookies and similar technologies to track items you add to your shopping cart, including when a cart has been abandoned.

This information may be used to send reminder messages via email or text message about your cart.

Location Data

We may collect general location information (such as approximate location based on IP address) to improve your experience, including displaying relevant products, shipping estimates, and fraud prevention.

We do not collect or use precise geolocation data without your explicit consent.

How We Share Your Information

We may share your personal information:

With Shopify and service providers (payments, hosting, fulfillment, analytics)
With marketing and advertising partners (such as email, SMS, and advertising platforms) to deliver relevant communications and ads
When required by law or legal process
In connection with business transfers (e.g., sale or merger)

However, text messaging originator opt-in data and consent will not be shared with any third parties.

Shopify Relationship

Our store is hosted by Shopify. Shopify may process your data to provide and improve the Services.

You can learn more at: https://privacy.shopify.com/en

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep track of your cart and preferences
Analyze site usage
Support marketing and advertising efforts

You can control cookies through your browser settings. Some browsers offer a “Do Not Track” (DNT) signal. Our website does not currently respond to DNT signals.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under 16.

Security and Data Retention

We use reasonable safeguards to protect your information, but no system is completely secure.

We retain personal information as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

Your Rights

Depending on your location, you may have rights to:

Access your data
Request deletion
Correct inaccuracies
Receive a copy (portability)
Opt out of targeted advertising

To exercise your rights, contact us at the information below.

Managing Communication Preferences

You can:

Unsubscribe from emails via the link in emails
Opt out of SMS by replying STOP

You may still receive transactional messages (e.g., order confirmations).

International Data Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to know what personal information we collect, use, disclose, and share
The right to request deletion of your personal information
The right to correct inaccurate personal information
The right to opt out of the sale or sharing of personal information (we do not sell personal information)
The right to limit use of sensitive personal information

To exercise these rights, contact us at support@accessthreads.com.

We will not discriminate against you for exercising your privacy rights.